EXCHANGES & RETURNS

We guarantee you will love your Finslap Active H20 purchase, or your money back!

Returns are available for change of mind purchases with in 14days of delivery provided the item(s) are unwashed, unused and in the original purchase condition with tags and stickers still attached to the below return address. Once your refund has been completed you will be notified bu email. All refunds will be processed onto the original form of payment.

*Note: no returns/exchanges on final sale clearance items or leggings that have been cut to a shorter length.
*Note: please contact [email protected] for any supply errors, damaged or faulty goods.

DOWNLOAD RETURNS FORM HERE

DOMESTIC AND INTERNATIONAL

We are unable to offer free return shipping at this time. Returns are available for change of mind purchases with in 14 days of delivery provided the item(s) are unwashed, unused and in the original purchase condition with tags and stickers still attached to the below return address. Once your refund has been completed you will be notified by email. All refunds will be processed onto the original form of payment.

Follow the steps below to initiate a return or exchange.
International orders cannot be exchanged, and will be refunded in full upon return. If you require an exchange, please place a new order at finslap.com

  1. Pack your item(s). Include the downloadable RETURNS/EXCHANGE form in your package, indicating whether you'd like a refund or selecting the item you wish to receive in exchange. Please reuse the recycled poly mailer bag that your order arrived in, it's resealable!
  2. Mail the package back to us at: 
FINSLAP ACTIVE H20 
PO, Box 1307
 Runaway Bay
, Australia
  3. Once we receive your package we'll process your refund.

Return/ Exchange Reason Code

  1. Its seems to be faulty (please provide a description of the fault)
  2. It doesn’t quite fit
  3. It looks different to the photo I saw online
  4. I don’t like the colour
  5. I don’t like the fabric
  6. I’ve changed my mind
  7. I purchased multiple sizes
  8. Damaged in post